CUSTOMER SUPPORT

Contact Us

Effective: 22 September 2026 · Last updated: 22 September 2026

For accounts, listings, orders, payments, shipping, returns, seller onboarding or privacy, email us with the relevant order or listing reference. Never send a password, OTP or full card number.

General supportSupport@negomart.com
Seller onboardingSupport@negomart.com
Payments/refundsSupport@negomart.com
Privacy/legalSupport@negomart.com
Hours24 hours daily, 7 days a week (Malaysia time)
Response targetWithin 3 to 7 calendar days
TelephoneNot available
WhatsAppNot available
Postal/returns addressNot available for customer correspondence or returns

For suspected account compromise, use the subject Urgent Account Security.